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JABRA DIRECT CHROMEBOOK HOW TO
JABRA DIRECT CHROMEBOOK INSTALL

Verify that your headset appears as the default selection in the microphone and speaker boxes.

When Genesys Cloud prompts you to create a device profile, click Yes.

Connect your headset to a USB port on your computer using the appropriate connector (USB cable or USB transceiver).

The Phone Settings panel opens. In the Audio Controls – Profile Name box, a Use Computer settings message appears. Jabra has 2 different solution approaches, Jabra Xpress and Jabra Direct so let’s incorporate this into Microsoft Endpoint Manager for full modern workspace experience.

JABRA DIRECT CHROMEBOOK HOW TO

From the Calls panel, click the Settings icon. After an interesting call today understanding the offerings from Jabra, my little mind got spinning on how to manage Jabra Devices so firmware patches can be applied.From the sidebar, click the Calls icon.

JABRA DIRECT CHROMEBOOK INSTALL

Download and install the Chrome extension.Īfter you update the desktop app or install the Chrome components, set up the headset.Download and install the most recent version of the Chrome Host Listener.To use a Jabra headset in Genesys Cloud from the Chrome web browser, install two other Chrome components. In the menu bar, click the Genesys Cloud icon.To use a Jabra headset in the Genesys Cloud desktop app, you must be using the latest version of the app. (No other browsers are supported.) In both cases, you must perform extra tasks in preparation. Jabra headsets can only be used in the Genesys Cloud desktop app or when running Genesys Cloud from the Chrome web browser. (If you use a Bluetooth connection, you cannot use the built-in call controls on a Jabra headset.) To use the built-in call controls on a Jabra headset, you must have a WebRTC phone assigned to you (See Assign a default phone) and your Jabra headset must be using a USB connection. The Jabra SPEAK 510+ MS is a portable conference speakerphone optimized for Microsoft and USB Bluetooth adapter that can turn anywhere into a conference room. *Available call controls depend upon the connection type you are using and the capabilities of your particular Jabra headset model.Ĭall controls are only supported in the Genesys Cloud web browser client and the desktop app, they are not supported in the embedded clients. This feature enables you to use the controls on the headset to perform basic call operations.

Genesys Cloud WebRTC supports the built-in call controls on Jabra headsets.